Address
Caminho do Lombo Do Atouguia, n.247 9370 - 753 Calheta
Google Maps: Goncalves House
Check-in
We offer self-check-in. You need to pick up the keys from the Snack Bar Atouguia and make yourself at home. Request any of the staff members for the Goncalves House keys, they will be expecting you.
Please inform us about any special requests and we will do our best to accommodate it.
Whenever possible, we allow for flexible check-in or checkout. The cleaning is usually scheduled between 11:00 and 16:00.
Google Maps: Snack Bar Atouguia
The Snack Bar is open from 7:00 to midnight Monday to Saturday and from 8:00 to 12:00 on Sundays. If you arrive outside of these hours, we will make other arrangements.
1. Pickup the keys at Snackbar Atouguia 2. Drive up the hill and reverse into the garage
Parking
The remote control to open the garage door will be together with the keys. Parking can be tight depending on the size of the car so it's easier if you drive uphill and then reverse into the garage.
Adittional Info
Transport
The house is situated in the countryside and public transport is very limited. If you want to explore the island, you will need a car. It takes around 45 minute to drive from the aiport to the house.
Below are some well-established car rental companies
https://autocanhasrentacar.com
https://amsterdamrentacarmadeira.com
Air Conditioning
You are welcome to use the air conditioning, but please keep the doors and windows closed to ensure
it works efficiently.
Before leaving the house, kindly switch off the air conditioning to help conserve energy and
protect the environment.
Water
It is generally safe to drink tap water in Madeira. The water supply is subject to quality
controls and meets European Union standards.
However, some people may prefer the taste of bottled water due to differences in mineral content or
the presence of chlorine, which is used in water treatment.
Rubish Disposal
You should dispose of any rubbish in the large communal bins. These can be found just down the road. The green one is for glass bottles, and the black one is for general waste. If you wish to recycle paper and plastic, more bins are available next to Snack Bar Atouguia (where you pick up the keys).
Nearby Restaurants
Reviews
We added this note in September 2026 after many years of welcoming guests and receiving overwhelmingly positive feedback.
We're incredibly grateful for the amazing reviews we've received over the years. Occasionally, however, the written review describes a fantastic stay while the overall score doesn't quite reflect it. We've realised that the way Airbnb and Booking.com interpret their rating scales isn't always obvious, so we wanted to explain.
On Airbnb, 5 stars generally means you had a great stay — not that everything had to be absolutely perfect. Similarly, on Booking.com, 10 is the top score for a great stay. A 4-star Airbnb rating or an 8 or 9 on Booking.com may naturally feel like a very good score, but on these platforms it pulls a property's overall rating down.
It's also worth knowing that the overall rating is separate from the individual categories and is the score that matters most to our listing. We've occasionally received top marks in every category but a lower overall score, which unfortunately still brings our overall rating down.
Reviews genuinely mean a lot to us. Our cleaning team regularly checks them too, and positive feedback is a great recognition of their hard work.
If something isn't quite right, please message us during your stay so we have the opportunity to fix it while you're here.
And if you genuinely had a great time, please don't be afraid to give us the top score! ❤️